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HOW TO DOWNLOAD YOUR PDF INVOICE
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OVERVIEW
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We provide all customers with a convenient online invoice download service. You can obtain your order invoice PDF file at any time through our invoice download page.
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📧 DOWNLOAD VIA SHIPPING EMAIL (RECOMMENDED)
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Step 1: Find Shipping Email
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• Look for an email in your inbox with the subject "Your barite.de VBLED order has been shipped!"
• This email is automatically sent after your order has been shipped
Step 2: Click Download Link
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• Find the blue section "📄 Download Your Invoice" in the email
• Click the "📄 Download Invoice as PDF" button
Step 3: Enter Information
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• Order Number: Your order number (e.g.: VB0000923)
• Email Address: The email address used when placing the order
Step 4: Download PDF
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• Click "📥 Download Invoice as PDF"
• The PDF invoice will be automatically downloaded to your device
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🌐 DIRECT ACCESS TO DOWNLOAD PAGE
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If you haven't received the shipping email, you can also directly visit our invoice download page:
Required Information:
• Your order number
• The email address used when placing the order
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🌍 MULTILINGUAL SUPPORT
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Our invoice download page supports German and English:
• German Interface: Click "DE" in the top right corner
• English Interface: Click "EN" in the top right corner
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❓ FREQUENTLY ASKED QUESTIONS
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Q: I can't find my order number. What should I do?
A: You can find your order number in the following places:
• Order confirmation email
• Shipping notification email
• Your account under "My Orders"
• The invoice cannot be downloaded before the order is shipped. It can only be downloaded after the order has been shipped.
Q: How long is the download link valid?
A: The generated download link is valid for 7 days. During this period, you can download multiple times.
Q: I entered correct information but the invoice is not found?
A: Please check:
• Order number entered correctly (case sensitive)
• Email address matches exactly with the one used during ordering
• Order has been shipped and invoice has been generated
Q: The downloaded PDF file won't open?
A: Please try:
• Use the latest version of a PDF reader
• Re-download the file
• Check if the download was interrupted
Q: Can I download the same invoice multiple times?
A: Yes, within the 7-day validity period, you can use the same download link multiple times.
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🔒 DATA SECURITY
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• Your data is only used for identity verification
• Complies with GDPR data protection regulations
• All transmissions are encrypted
• We do not store sensitive information
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📞 NEED HELP?
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If you encounter any problems downloading your invoice, please contact our customer service team:
Email: support@vbled.de
Phone: +49 (0) 421 59702112
Service Hours: Monday to Friday 9:00-17:00
Our team will be happy to help you!
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📱 MOBILE DEVICE DOWNLOAD
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Our invoice download page fully supports mobile devices:
• Mobile Browser: Direct access to download page
• Tablet: Responsive design, perfect adaptation
• Download Storage: PDF files are saved to your device's download folder
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Last updated: August 2025